Account Creation and KYC Verification
Creating an account on v87 aplikasi takes a few minutes on any browser or our mobile app. You provide a valid email, set a password, and confirm your phone number via SMS. Once you're logged in, we ask for your identity details—full name, date of birth, and national ID number—to comply with Indonesia's payment regulations.
This Know Your Customer (KYC) step is mandatory before your first withdrawal. We do not store your ID photo on our servers; instead, we verify it through our partner verification service and delete it after confirmation. You can check your KYC status in the "Account Settings" > "Verification" tab—it usually shows "Pending", "Approved", or "Needs Resubmission" within 1-2 business days.
If your submission is rejected, we'll tell you why—common reasons include a blurry photo, a name mismatch, or an expired ID. Simply resubmit with a clearer image and it will be reviewed again.
Managing Payment Methods
Our v87 aplikasi platform accepts six major e-wallet options and four bank virtual-account codes. You add and remove payment methods from your "Account Settings" > "Payment Methods" panel. Here's what we support:
- DANA: Link your e-wallet account in seconds; deposits arrive instantly and withdrawals settle within a few hours on most days.
- mobile banking: local payment deposits are quick, but withdrawals may take 1-2 business days depending on your online payment account tier.
- e-wallet: mobile banking works through your connected phone number; verification is automatic if you use the same number.
- local payment: online payment rides Shopee's ID system, so KYC is usually pre-filled if you shop on Shopee.
For bank transfers, we generate a unique virtual-account (VA) number for your e-wallet, mobile banking, local payment, or online payment account. Deposits to your VA code are instant; we credit your v87 aplikasi wallet within minutes of receipt. Withdrawals from v87 aplikasi go back to the same bank VA—we don't support cross-bank transfers.
Deposit and Withdrawal Flows
Deposits on v87 aplikasi are always free. We do not charge a processing fee or take a cut from your e-wallet balance. Simply select your payment method, confirm the amount, and authorize the transaction in your e-wallet app. The funds hit your v87 aplikasi wallet within moments.
Withdrawals are also free, but they're subject to a review window—especially during peak hours or major events like Piala AFF group stages when transaction volume spikes. Standard withdrawal times range from a few hours to 1-2 business days, depending on your payment method and bank processing schedules.
Security Controls and Two-Factor Authentication
We offer optional two-factor authentication (2FA) in your "Account Settings" > "Security" tab. You can enable SMS-based 2FA or an authenticator app. With 2FA on, every login from an unfamiliar device requires a code sent to your phone—this stops unauthorized access even if someone knows your password.
We also let you set up a "Withdrawal PIN"—a separate code required before any payout is processed. Many players use this as a last-line defense against account compromise. You can reset your withdrawal PIN from the same security panel, though we'll ask you to verify your email first.
- 2FA (Two-Factor Auth)
- An extra login verification step using your phone. Adds security but slows login by 10-15 seconds on each new session.
- Withdrawal PIN
- A 4-6 digit code you must enter before any payout is submitted. Acts as a second gate on money transfers.
- Session timeout
- We log you out after subject to verification of inactivity on browsers and subject to verification on our mobile app for safety.
If you forget your withdrawal PIN or password, you can reset both from the login screen or the account settings menu. We'll send a reset link to your registered email and ask you to confirm your identity. This process takes subject to verification.
Game History and Account Limits
Your "Account Settings" > "Game History" tab shows every hand of live blackjack, every spin at the roulette wheel, and every Aviator bet you've placed. We store your full history for 12 months. You can filter by date, game type, or payment method to review specific sessions.
We also display your "Account Limits" section, where you can set optional spending caps. These are not mandatory—our platform serves users worldwide, many of whom do not need or want limits. But if you choose to set one, it applies immediately and cannot be lowered mid-session (you can only raise it after a cooling-off period). This feature is purely for players who wish to manage their activity.
Game History Strengths
- Complete session records dating back 12 months
- Filterable by game, date, and payment method
- Live-dealer feeds timestamped for dispute resolution
History Limitations
- Records older than 12 months are archived offline
- Bulk export available only on desktop, not mobile app
Profile Data and Privacy
On v87 aplikasi, your profile page holds your email, phone number, and a public nickname (the name shown to other players at live tables). You can change your nickname anytime, but your registered email and phone are tied to your KYC verification—changing them requires resubmitting your identity documents.
We use your email to send transaction alerts, withdrawal confirmations, and occasional product updates. You can opt out of marketing emails in your "Account Settings" > "Notifications" tab, but transactional emails (login alerts, deposit confirmations, withdrawal status) cannot be turned off—they're required for account security.
Your payment history and game records are encrypted and stored separately from your profile. We do not sell your data to third parties. During major events like Idul Adha or Imlek holidays, we may send you event-specific promotions, but only if you've opted into marketing communication.
Device Management and App Settings
If you play on multiple phones or share devices, you can see all active sessions in your "Account Settings" > "Active Sessions" tab. Each entry shows the device type (Android, iOS, browser), the last IP address, and the login timestamp. You can remotely log out any session—useful if you've lent your phone to a friend and want to ensure your account is secure.
On our mobile app, you'll find app-specific settings under "Settings" > "App Preferences". Here you can toggle push notifications for withdrawal status, live-table alerts, and Liga 1 match reminders. You can also adjust video streaming quality for live-dealer tables—choose "Low Data" on slower connections (GPRS / 2G) or "HD" on WiFi.
We also support biometric login on Android (fingerprint) and iOS (Face ID) if your device supports it. Enable it in "Account Settings" > "Login Security". Your biometric data never leaves your phone—it unlocks the app locally, and v87 aplikasi only receives your encrypted session token.
Support and Account Recovery
Our support team is reachable via live chat on the v87 aplikasi website (24/7) and through email at [email protected] (responses within 4-12 hours). We answer questions in English and Bahasa Indonesia. Common issues—like a stuck withdrawal, a forgotten password, or a deposit that did not credit—are usually resolved in your first contact.
If you lose access to your registered email or phone, we can help you recover your account through an ID verification process. You'll need to provide your KYC documents again so we can confirm you're the legitimate owner. This process takes 1-2 business days.
For players in Surabaya, Bandung, Jakarta, Medan, or Semarang (or any Indonesia region where our services are available by local law), we maintain local-language support and payment-method coverage specific to your area. Reach out to confirm which payment methods are available in your city.
